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Report Hot Tub Problems

We pride ourselves on our outstanding level of after-sales service.
Our independent engineers that cover most UK postcodes. This enables us to assist you in a timely manner.

If you have any technical queries or hot tub issues, please complete the form below so we can gather as much information as possible and direct this to the relevant person who can help and assist you in the best way.


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Need help finding your serial number?
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Where do I find the serial number on my hot tub?

Your Premier hot tub will have a metal manufacturer's I.D plate located outside on the black edge of the base; on the same side as the control panel hot tub warranty
Gecko
Balboa