Please note: You are now making an order on behalf of a user.
PLEASE NOTE: Our warehouse is currently closed for our annual stock take and refurbishment from 15th July - 26th July. If you place an order during this time, please be aware that it will not be dispatched until Monday 29th July.
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We deliver hot tubs to most UK mainland addresses.

If you choose a model we have in stock, we aim to deliver your hot tub within 2 weeks. Delivery may take longer during peak season (April to September).

If you order a custom-built model, your delivery time will be shown on the listing and at checkout.

Our standard delivery fee for most UK mainland postcodes (shown on the map in blue) is £399.00

If your postcode is shown in orange there will be a surcharge and the delivery cost will be calculated when adding your postcode at checkout. To calculate your hot tub delivery cost, enter your postcode below.

Delivery Price

All hot tubs are delivered by our own skilled staff right to the place where you want it (access pending) with a specialist vehicle and equipment.

Sorry – we cannot deliver to the following locations:

Channel Islands, Republic of Ireland, Northern Ireland, Isle of Man, Isle of Wight, Orkney, Shetland or other Scottish islands.

However, we can deliver to a UK mainland logistics company that can arrange to bring the hot tub over to you.

If you are unsure whether we are able to deliver to your area, please contact our friendly support team.
Scotland Delivery
SurchargeKW, IV, PA, PH, AB, DD, KY, FK, G, KA, ML, EH, DG, TD
Delivery UnavailableWeekend or to any offshore Isles.
Additional InformationDelivery times to postcodes above may be extended
Wales & South West Delivery
SurchargeLL, SY, SA, LD, NP, CF, TA, DT, EX, TQ, PL, TR
Delivery UnavailableWeekends (Mon-Fri only).
Additional InformationDelivery times to postcodes above may be extended

Hot Tub Delivery Guide: How to Prepare

Having a hot tub delivered is an exciting time. We will help you every step of the way to ensure that you are fully prepared for the safe delivery, installation and long-term use of your new spa.

Please take the time to read this information carefully - there's lots to read up on to make sure you're aware of what will happen on the day of delivery. We want to arm you with all the important knowledge about your product ahead of time to avoid any unpleasant surprises. The following sections are guidelines on how to prepare for the delivery and set-up of your new spa. We’ve covered the electrical requirements, site preparation, and delivery access.
 Download Our Complete Delivery Guide

What do we consider a ‘standard’ delivery?

This is what we regard as a standard delivery:
  • Normal access where the delivery can take place with 1-2 men using a Spa kart (trolley)
  • Hot tub can be wheeled to the position on the Spa kart on a flat even surface with no restrictions of any kind
  • The customer has a flat, firm base for the hot tub (spa) already prepared before we arrive
See below for further details. Failure to consider these important factors may result in special circumstances not covered in our standard delivery.

Prepare the electrics

You need a qualified registered electrician for this.

You will require a 13amp or 32amp supply depending on which model you have purchased.

If you have purchased a 13amp standard Plug & Play hot tub all you will need is an ip65 outdoor 3pin UK socket roughly 2m away from the hot tub.

If you have purchased a 32amp hot tub you must ensure an appropriate 240v electrical supply is fitted by a qualified electrician and to install it on its own fused spur on a 6mm - 16mm 3 core armored SWA cable or conduit on a 32 amp supply wired through an R.C.D or circuit breaker and a waterproof outdoor rotary isolation switch fitted approx 2m away from the hot tub (spa). Cable size is determined by the length of the run from the circuit breaker to the hot tub; your electrician can advise and work this out for you.

THIS IS ONLY A GUIDE - Customers should be advised to seek advise from a qualified electrician, so that any modifications, alterations and installation work carried out can be done safely and in accordance with the current industry standards - BS7671IEE wiring regulations and Part P of the building regulations.
Prepare the electrics

Part P Certificate - The law requires an electrician registered with a government - approved scheme, such as the NICEIC, to carry out most electrical work in the home.

After completion of any work your electrician will issue you with an electrical safety Part P certificate to confirm it meets the requirements of the government regulations.

Prepare the base

You must have a suitable firm and level base on which to site your hot tub (spa). This could be reinforced decking, flagging stones, or concrete base which must be at least the same size as the tub or you can go larger and have an overhang on all four sides or just one side, for example the side you would have the steps on.

Please note: Hot tubs (spas) cannot be sited directly on grass or uneven ground as they may sink, which will cause damage to the shell.
Concrete Slab Base

Concrete Slab

For a permanent installation, we recommend a reinforced concrete pad – approx 4” thick is the preferred choice, ensure the slab has plenty of time to harden before arranging delivery.
Decking base


We recommend using metal hangers pressure treated decking fitted to a base frame made from 125mm x 50mm timber which must be supported at regular intervals.
Patio Slabs Base

Patio Slabs

Another good choice of foundation is pre-cast patio slabs, make sure they are level and seated well on a firm compacted surface or cemented in place.

What will happen on the delivery day?

Once the base and electrical supply have been prepared, the hot tub will arrive safely on the day agreed. Prior to the delivery of the hot tub, the customer must ensure there is adequate access from the un-loading area to where the hot tub will be located. Please ensure the access route has been cleared of all garden ornaments and furniture that might be an obstruction, and take into consideration gateways, sideways, pathways, fence panels, un-even surface, steps and carports. You will need to inform us in advance of any of these obstacles so we can discuss the best options.

On the day of delivery we will bring your hot tub on our large 6m length 3.5ton flatbed vehicle, this is a special vehicle tailored to transport three hot tubs at a time fitted with a range of specialist equipment that is designed and built for moving hot tubs safely, the hot tub will be positioned using a special Spa kart or Spa sledge. Most times we will use the Spa kart as this is the easiest method to carry our large hot tubs.

The dimensions (in mm) of the Spa kart are below:
Hot Tub Delivery
The hot tub will be mounted sideways onto the Spa kart, requiring a minimum clearance of 2500mm high x 1000mm wide allowing for any obstacles, including drainpipes, guttering, taps etc.

Note the length of the kart – tight 90-degree turns are not possible, so please ensure you consider the access to your garden.

To avoid disappointment and ensure that our delivery team can access your property, please be sure to inform us of any possible obstacles in advance, to upload access pictures use the button below:
 Upload Access Pictures Click Here

Access to Site – Things to Consider:

Have you taken into account obstructions that will restrict the clearance needed, such as drainpipes, gas vents, window sills, guttering, taps, tree branches, steps, un-even surfaces, soffits, overhangs etc? Make sure these are removed prior to delivery if necessary and inform us before of anything we need to be aware of.

Does the hot tub (spa) need to be taken across grass or gravel? If so please make sure boards are put down and ramps if necessary as the Spa kart will not travel over a soft lawn or any soft uneven surface.

We will supply one or two men to deliver the hot tub depending on the type of access you have; should more labour be required this shall be supplied by the customer at the customer’s cost. So be aware of any steep slopes or walls, large steps, inclines etc that may cause problems. If the hot tub needs to be taken off the Spa kart to negotiate a difficult area like steps, extra assistance will need to be arranged prior to delivery.

Will there be enough room to access the hot tub (spa) once it is in position? We recommend that there is access to the main control side; it is particularly important that there is one access point to the side containing the control panel to assist in the installation and general maintenance.
Electrical Supply

Electrical Supply

When the hot tub (spa) is in position, your qualified electrician will need to connect to the electrical supply provided. Once safely connected and sited securely in place, the spa can be filled with water; you will then just add sanitizer to the water and balance the PH levels
Water Supply

Water Supply

You must of course have a suitable water supply to fill the hot tub (spa) within the site area; usually an outdoor hosepipe with good pressure is all you need, hot tubs are not plumbed in to any mains water supply.
Problems with Access

Problems with Access

If you have restricted access, the use of a crane may be required to lift into position.

Please contact us in advance to discuss your individual requirements.

Time to relax

Time to relax!

Once the hot tub (spa) is filled with water, refer to the details sent prior to you on the great features and correct procedure on how to use the hot tub and aftercare maintenance.

Once up to your desired temperature, the hot tub is ready for use.

Nothing compares to the experience of stepping into your own, personal hot tub to help you unwind after a long day.