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Our Privacy Policy

Your privacy is important to us. To help you understand how we collect and process your personal information, we have provided this privacy notice outlining our online information practices and your rights. This notice applies to all information collected or submitted to Premier Hot Tubs (‘the company’).

The Information We Collect:

On some pages, you can order products, send messages to the company, or register a user account. When you take any of these actions, we may ask you to submit the following information:
  • Full Name
  • Delivery address
  • Billing address
  • Email address
  • Phone number
  • Payment details (e.g. credit or debit card information)
Like many website owners, we use Google Analytics to monitor the performance of our site. This tool does not collect any personally identifiable information, but if you would prefer not to be included in our Analytics data, you can download Google’s opt-out browser add-on here.

We also use cookies to improve your browsing experience – view our cookies policy here.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the enquiries we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our special offers as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Your Rights:

You have the right to…
  • View the information we hold about you
  • Correct any false or outdated information we hold about you
  • Request deletion of your personal information (though we may refuse in some circumstances)
If you would like to do any of these things, please email sales@premierhottubs.co.uk and we will get back to you as soon as possible.